Please Fix These Known Bugs For Mac

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Please Fix These Known Bugs For Mac Rating: 3,2/5 2064 reviews

While for most it’s a usual pleasurable experience, for some this update had downsides. Here we’ll go over macOS Sierra known issues (the unknown are yet to be discovered, I’m afraid) and try to find the right fix for each. Sierra troubles: what can go wrong?. Not enough storage for macOS Sierra. macOS Sierra installation is slow. macOS Sierra install frozen. Mac won’t start after Sierra installation.

Wi-Fi is slow on Sierra. Bluetooth hardware troubles on Sierra. Safari plug-in troubles. App crashes or doesn't open. Battery life reduced on Sierra.

iTunes crashes on macOS Sierra. Photoshop won’t open on Sierra. macOS Sierra is slow 1.

Not enough storage for macOS Sierra It can be annoying if your macOS Sierra installation process is interrupted just because you don’t have enough space to install the new operating system. You need to make sure that you have at least 8 GB of free space available on your Mac. So if you get an error message saying that you don’t have enough hard drive space, then get rid of all large and useless files and apps.

If you don’t want to look for all the junk files manually, you can use an amazing utility and save tons of time. CleanMyMac will help you get rid of large and old files, application leftovers, system junk, and a whole lot more, without the worry of removing the critical files. The app has everything you need to finish the 3-hour task of hard drive cleanup in less than 5 minutes. MacOS Sierra installation is slow This is a frankly common Sierra problem among users who are trying to upgrade from a machine that is generally a bit slow or cluttered. What options do you have? Well, if you have already started the process, the only reasonable option you have is to wait, sorry. In case you haven’t yet started the installation: If your Mac is slow, you have little free space on drive, and the rainbow wheel is a common sight on the screen, you can try to clean up your Mac before installing Sierra.

As we mentioned above, will free you from junk on drive and prepare your Mac for the macOS update in minutes. MacOS Sierra install frozen In case it seems like the progress bar of the Sierra installation is stuck and won’t move for ages, there is a chance it froze. The first thing you should do is relax. Really, even if you had a power shortcut, or the progress bar really seems cut in stone, it can still resurrect. The problem with macOS Sierra installation for the most time can rebuild itself and continue on its own. You can press Command+L to get more info about how long do you have to wait and see the log. Watch it to make sure files are being installed.

In case you’re pressed Command+L and you’re positive nothing is going on for a while, hold down the power button to shut down. Check the log again (Command+L). Still nothing? Restart, this time hold Shift button when Mac starts. This will launch your Mac in Safe Mode. Open App Store and try updating while still in Safe Mode.

Mac won’t start after Sierra installation If the installation has finished, but instead of Sierra you only see a dull grey screen, you can resort to hardcore restoring methods. One of them should fix Sierra issue with a failing startup. Restart your Mac, holding down Command + Option+P+R keys to reset the NVRAM. Reset SMC (System Management Controller). Shut the Mac down, unplug all cables, wait a few minutes and then plug the cables back in and start up the Mac. Boot Mac in Safe Mode (shut down and start again holding down the shift key) and make sure you Mac has at least 9GB of free space. Remove all third-party Kexts and extensions.

Remove antivirus apps. Remove any PPTP VPN Software from your Mac as Apple has stopped the support in macOS Sierra. Wi-Fi is slow on macOS Sierra Most probably, the reason for this macOS Sierra problem lies in Wi-Fi preferences that need to be updated. To do that, you just have to remove the ones you have now. Click on any empty spot on the Desktop and press Command + Shift + G. Now, type in this directory: /Library/Preferences/SystemConfiguration/ In the folder that opened, delete these files: com.apple.airport.preferences.plist com.apple.network.identification.plist com.apple.wifi.message-tracer.plist NetworkInterfaces.plist preferences.plist After these files are gone, reboot your Mac, together with your Wi-Fi router. Bluetooth hardware troubles on Sierra If some of your hardware doesn’t work since macOS Sierra update, the reason for it may be that it’s a little outdated.

Apple is a part of Bluetooth SIG (Bluetooth Special Interest Group), they oversee development standards for the bluetooth technology and keep up with them at all times. That is why Sierra only supports the latest protocols and if your hardware is a few years old and is not updatable, you’ll have to replace it with something fresh. Solution: or upgrade hardware.

Safari plug-in troubles This one is not exactly a bug, it’s a feature. Apple attempts to get rid of the gradually outdating plug-ins like Flash, Java, Silverlight, and QuickTime. Giving them up will bring a better and faster browsing experience, and we’ll finally embrace HTML5. Safari in Sierra will still ask you when you stumble upon the website that uses the outcasts if you’d like to turn on the plug-in in question. You can either tell Safari to do it once, all the time, or cancel and never return to the site that still uses Flash. Because really, it’s almost embarrassing at this point.

App crashes or doesn't open Another frequent Sierra problem is that some of the apps won’t work at all or work inappropriately. The reason is clear: the app is not Sierra-compatible. Two options: either you haven’t updated it in a while and there’s a newer version, or app developers haven’t updated it yet themselves, so you’ll have to wait. Solutions: check for app updates, visit developer's website to see if they’ve issued a statement about Sierra compatibility. Also, try running in CleanMyMac, we’ve seen some apps miraculously fixed after the procedure. Finally, look for an alternative app to help you out. In case you decide to give up on the app in question, make sure to uninstall it the right way, not just trash it.

Use for the job. Battery life reduced on Sierra Here’s the deal.

Although there have been reports of reduced battery life after users have upgraded to macOS Sierra, the problem is rarely directly connected to the new system. It might be an ages-old battery in an old Mac, an overload of apps that run by default in the background, insufficient RAM, hard drive caving in under the pressure of files and folders.

Basically, anything but Sierra itself. If your Mac has fallen victim to short battery life on Sierra, look for the problem on the Mac. Open Activity Monitor (can be found in Applications/Utilities or via Spotlight search), see what runs on your Mac right now.

Check your autorun (apps that run when your Mac starts). Maybe there are applications you don’t want there, and you need to remove apps from startup items. Finally, if nothing else helps, and try updating back sometime later, when the problem might be fixed. After all, it’s better to have a normal battery life on the older system, than run the latest but for 3 hours before shutdown.

ITunes crashes on macOS Sierra This has been an issue on multiple iTunes versions, but mostly on iTunes 12.5.3. The reasons may vary, but there are a couple of things you can do. For instance, you can try to roll back to the previous stable iTunes version or move forward to next version (if it’s already out). To upgrade to the next version, simply open the App Store and find iTunes in the Updates tab.

To roll back, use your Time Machine backup or download it from the Apple website. Photoshop won’t open on Sierra This is a known problem reported as far back as 2016. The case is usually Adobe Photoshop not opening on macOS 10.12 and popping up a sign “Could not complete your request because of a program error.” If you don’t feel like waiting for Adobe to fix it, you can try the most obvious solutions: either reinstall Photoshop, or clean install Sierra. Now, to reinstall Photoshop you can use the. Keep in mind though that you need to recall your license key before you proceed or you might have troubles activating it again. As for the uninstallation, it’s pretty simple: launch CleanMyMac, choose Uninstaller, find Photoshop on the list, and click “Complete Uninstall.” If you have decided to reinstall the system itself, we recommend this article on.

You still need to have Adobe Photoshop license on you to use the app after. MacOS Sierra Slow: How to speed up slow macOS Sierra If you have upgraded and you don’t see any particular problem, but rather a general sluggishness in the system, maybe you need to try some system tweaking to. Free up memory (RAM) One of the reasons for slow Sierra could be that you’re running out of free Random Access Memory. At this point your Mac starts relying on virtual memory, which is much slower. You can free up RAM with a memory script.

Don’t worry, you don’t have to run it yourself, you can use an app for that. There is a memory freeing tool in CleanMyMac X. Simply download and launch the app, click on CleanMyMac icon in the menu bar, and click “Free up” next to the Memory tab. Clean up Mac’s hard drive Memory and hard drive are not the same. It might sound obvious, but you’ll be surprised how frequently people confuse the two. They think they need to upgrade hardware RAM when what they really need is a software cleanup. You can use a Mac cleaner app to perform drive cleaning, get more space, and remove some old files you don’t need.

For instance, is right for the job, it has all the tools for extensive drive cleaning and system polishing. Tune down special effects This is not much of a deal, but could provide a minor speedup for the system.

Go to Settings Accessibility Desktop. Here you can reduce desktop motions and transparency. Also, reduce brightness with your keyboard (F1). Enable Optimized Storage Sierra has a cool feature of storing your old and unused files in the iCloud storage. You can turn it on by going to Apple Menu About this Mac Storage Manage. In the window that opens, click on Store in Cloud and Optimize.

Keep in mind, you only have 5GB of free storage, and you’ll have to pay monthly if you need more. Clean up your desktop It takes a ton of energy to load each file and its icon when you have a hundred icons on your desktop. Clean it up, group files in folders, your system will load faster and run faster. Use First Aid Another way to try and fix your slow macOS would be to run the built-in disk permission repair tool. To do that, open Disk Utility (through Spotlight or in Applications/Utilities), choose your main hard drive, click on the “First Aid.” Or, you can get CleanMyMac X, a Mac maintenance app with a bunch of useful tools, including two-second permission fixing. Simply, launch it, go to Maintenance tab, choose Repair Disk Permissions and hit “Run.' SMC reset System Management Controller needs resetting only when nothing else works.

The main reasons to commit reset would be hardware misbehaving (keyboard, lights, fans) or unusually slow performance, as Apple put it. It is also the usual advice for all the battery-related problems: sleep, wake, charging, etc. How slow is unusually slow remains up to you to decide. Before you proceed to SMC reset, make sure to quit all the apps, even force quit the ones that are not responding (Command-Option-Escape).

Buy Crucial 8GB Kit (2 x 4GB) DDR3L-1600 SODIMM Memory for Mac. Specs: DDR3 PC3-12800 • CL=11 • Unbuffered • NON-ECC • DDR3-1600 • 1.35v/1.5v. Apple 8GB Memory Kit (2x4GB) DDR3-1600MHz PC3-12800 SODIMM for. (4GBx2) DDR3/DDR3L 1600 MT/s (PC3-12800) SODIMM 204-Pin Memory For Mac. Unbuffered 1.35V CL11 2Rx8 Dual Rank 204 Pin SODIMM Laptop Notebook. Crucial MX500 500GB 3D NAND SATA 2.5 Inch Internal SSD. Apple 8GB Memory Kit (2x4GB) DDR3-1600MHz PC3-12800 SODIMM for MacBook Pro. Built and tested for Apple's Mac platform, Patriot Memory's Signature Apple Line DDR3. Crucial 2x4gb 1600mhz ddr3 cl11 sodimm for macbook pro. Buy Apple 8GB Memory Kit (2x4GB) DDR3-1600MHz PC3-12800 SODIMM for. Crucial 8GB Kit (4GBx2) DDR3/DDR3L 1066 MT/s (PC3-8500) SODIMM.

Also, make sure you have this instructions open on other device, because you’ll have to shut down your Mac. How to reset SMC on your Mac notebook: Shut it down. Plug the power cord in. Press Shift-Control-Option (the ones on the left of your keyboard) and power button simultaneously. Now just turn on your Mac as usual. How to reset SMC on your desktop Mac: Shut it down and unplug it. Wait 5 seconds and then plug it back in.

Wait another 5 seconds. Turn it back on. PRAM/NVRAM reset NVRAM stands for 'non-volatile random-access memory.' P used to stand for Parameter in older Macs. Resetting NVRAM is generally recommended when you experience issues with screen resolution, when your Mac starts with the wrong disk or when kernel process panics. If you’re not sure if you need it, there’s still no harm in running it just in case.

First, shut the Mac down. Now, find Command-Option-P-R keys. Turn the Mac back on and right after you hear the startup sound, press all of these keys at once Command+Option+P+R. Hold them until your Mac restarts and you hear the startup sound again.

Then, let them go. Upgrade hardware This is generally the last resort. Getting more RAM, getting a faster drive (like an SSD), looking into other hardware updates — all this is possible, and you can certainly do it, just make sure that nothing else worked and you really need to buy new stuff. We’ve gone over a few tips on how to make macOS Sierra faster.

Now, not all of them might work specifically for you, and not all of them are required to fulfill. It’s a general collection of what might work, because there is no single cure for a slow Sierra.

That’s why there’s no single way to speed up Sierra either. As a rule, Sierra runs fast and smooth on its own and needs no tweaking. So if you’re experiencing troubles, there can be a whole lot of different reasons for it. We hope this guide have been of help, but if not, remember you can always wait for an update or roll back to El Capitan. As you can see, some of the troubles are more of a generation-gap-type of improvements. We also hope that there will be no more new issues arising in the course of this great new OS.

In any way, Sierra is amazing and we definitely recommend upgrading to it. These might also interest you:.

. Close all other applications. Important: Uninstall any previous prerelease build of Acrobat XI before installing the released version.

For users installing Acrobat on a 64-bit machine via MSI on command line, specify public property “IGNOREVC10RT=1” to continue installation if VC10 Runtime is not found on the machine. Otherwise, installation stops.

In user-interface mode, a dialog box appears, asking you to continue or stop the installation if VCRT isn't found. If installation is done via setup.exe, it never stops, as it passes this property always while spawning Acrobat MSI.

If you are not installing via MSI, then follow the instructions below for a user interface-based install. Double-click Ssetup.exe to begin the installation.

Select the language in the Language Selection dialogue and click OK. Click Next on the Adobe Acrobat XI Pro Setup screen. The installer computes disc space requirements and checks for previous versions. If a previous version of Acrobat Pro is found, such as Acrobat X Pro, press Continue to uninstall it.

The License Screen appears. Enter your serial number or install in Trial Mode. Note: If you purchased a subscription option, you are directed to the Trial Mode installation workflow. Choose your installation level (default is Typical) and click Next. Change the Installation Directory (if desired), otherwise the default directory is visible. Click Install; installation now proceeds. If there are processes running that conflict with the installation, the installer prompts you to stop these processes before you can continue the installation.

Close the processes and then click in the installer to continue the installation. The last dialog is Setup Completed; click Finish. Acrobat can now be launched. On application launch, accept the EULA. If a blank EULA screen appears (Mac OS only), see the section Blank EULA Screen above. If you did not enter a serial number during installation, the Sign In Required screen appears. On the Sign In Required screen, select Sign In Now.

Enter the Adobe ID credentials. Create your Adobe ID if you don’t have one. Click Sign In. If you did enter a serial number during installation, the Register screen appears. On the Register screen, enter the Adobe ID credentials. Create an Adobe ID if you don’t have one.

Click Sign In. During installation, you select the language you want installed. Be sure to select the language that you purchased.

If you encounter a language mismatch, uninstall Acrobat and reinstall for the language that you purchased. The English user interface is included and you can switch to English if desired by using Edit Preferences Language. After you change the language, exit and relaunch Acrobat for the preference to take effect. If your licensing allows all languages, you can add or remove languages by following these steps:. Use the Add Or Remove Programs control panel (XP) or the Programs And Features control panel (Windows 7).

Select Acrobat XI Pro and select Change. Select Modify and add or remove languages. NEW in 11.0.1 - The problem occurs after update to 11.0.1 if all of the below mentioned conditions are true:. Acrobat serial number language is English only and the operating system language is non-English, for example, French operating system and English serial number. Acrobat was never launched for the current user.

The installation of Acrobat was done via command line and not via a UI install. The user prints any file to the Adobe PDF printer or right-clicks on any document and selects “Convert to PDF”. Result: Serial number dialog appears and the PDF isn't created. Workaround 1: Launch Acrobat at least once before printing to PDF to resolve the issue for this user on this machine. Workaround 2: For resolving issues for all users on the machine, create the registry key 'HKLM Software wow6432node Adobe Adobe Acrobat 11.0 Language current ' with default value 'acrobat.dll'3488414. For more information, see.

Connect the machine to the Internet. Start the installation: -If you purchased Acrobat on a DVD, insert the DVD in the DVD drive to view the application files.If you purchased Acrobat as a download, double-click the DMG file to mount the image file as a volume. Double-click the Adobe Acrobat XI Pro installer package (.pkg) to begin installation. Click Continue.

Click Continue when you see the ReadMe file. The License Screen displays and requests you to enter your serial number. If you're using the product in Trial mode or have purchased a subscription, it's unnecessary to enter a serial number.

If you are entering a serial number, be sure that the machine is connected to the Internet. Note: Installing in Trial mode allows you to use the software for the Trial period of 30 days from first launch. Enter the serial number for your copy of the program.

The serial number of individually licensed purchases is on the outside of the DVD case. It's on the receipt page for ESD (electronic software delivery) purchases made through the Adobe Store. You can also locate the serial number for individually licensed ESD purchases in your online order history at The serial number for purchases made through the Adobe Licensing Website is available in your record at. The next screen is the Installation Type screen. You can select or deselect the product components you want to install and you can also change the installation path.

Click Install when ready. When prompted, enter your administrative credentials for the installation to proceed. Once installation has finished, click Finish. By default, Acrobat is installed in “/Applications/Adobe Acrobat XI Pro” directory. Go to this directory and launch Acrobat. After Acrobat launches accept the end-user license agreement. If you entered a serial number during installation, see step 12 below.

If you are using Acrobat in Trial mode or for a subscription (Pro only), the Sign In Required screen appears. On the Sign In Required screen, select Sign In now. On the Sign In screen, enter your Adobe ID credentials. If you don’t have an Adobe ID, click Create An Adobe ID. Provide the details as asked.

Then, click Create. Follow the instructions to complete the creation process.

Please Fix These Known Bugs For Mac Free

Click Sign In. If you entered a serial number during installation, the Register screen appears. On the Register screen enter, your Adobe ID credentials. If you don’t have an Adobe ID, click Create An Adobe ID, and provide the details as asked.

Then, click Create. Follow the instructions to complete the Adobe ID creation and registration process. You can optionally press Skip. IMPORTANT: Connect to the Internet to activate your copy of the software. Activating your copy is required within 30 days.

After 30 days, the software stops working. FIXED in 11.0.01 - Problem: Mac only.

On launch, a blank EULA screen appears, which cannot be accepted, and Acrobat does not run. This problem can appear if you have any products installed from CCM or from Creative Suite and you tried installing Acrobat XI from a different source. Workaround: The workaround is to launch any other product which is part of the CCM or Creative suite and deactivate it by choosing Help Deactivate. Quit the application. Then, launch Acrobat and accept the EULA. Then, for the CCM subscription product, launch it and select License This Software to enable the CCM product again. If it is a CS application, launch it and reactivate it.

3338419 See also:. Double-click the Acrobat XI Uninstaller.

Follow the onscreen instructions to uninstall Acrobat. When prompted, enter your administrative credentials for the uninstallation to proceed. Note: The uninstaller removes only Adobe Acrobat XI files from the system. It does not remove Adobe Reader files, Acrobat user data, or files that are shared with other Adobe applications. (Optional) Move any Adobe PDF Settings files that you created from the Library/Application Support/Adobe PDF folder and drag the folder to the Trash.

Problem: When you start Acrobat XI for the first time with screen readers running, focus does not land in the EULA immediately. Workaround: Press Tab a couple of times and you do eventually get to the EULA buttons.2704224. Problem: Buttons in the EULA, Deactivation, and registration dialogs do not respond to pressing the Return Key. Workaround: Press the spacebar or use the mouse. 3144180, 3327992. Problem: JAWS unable to read PDF in Reader and Acrobat Protected mode in Firefox 4.

2866957 Workaround: Turn off Protected Mode. Problem: Internet Explorer: JAWS unable to read PDF in Protected Mode unless the document is reloaded in the browser window. Another workaround would be to turn off Protected Mode.

FIXED in 11.0.01 - Problem: A gray/blank screen displays after choosing 'Trust this host one time only' or 'Trust this host always' in the browser. This issue happens with IE, Firefox, and Chrome. Workaround: Turn off Protected View (Preferences Security (Enhanced) All files).

3329058. Problem: When the user upgrades to Firefox 19 or later, the PDFs in Firefox default to open with the native PDF viewer They don't open in the Adobe PDF Viewer plug-in. This issue also happens with previous releases of Acrobat and Reader. Workaround: You can manually change the Firefox preferences to view PDFs using the Acrobat/Reader Adobe PDF Viewer plug-in in Firefox. On Windows, select Firefox and from the Firefox menu.

Then, select Tools Options Applications Content type ' Portable Document Format(PDF)' and associate it to open with 'Use Adobe Acrobat(in Firefox)'. On Macintosh, select Firefox and from the Firefox menu. Then, select Preferences Applications Content type ' Portable Document Format (PDF)' and associate it to open with 'Use Adobe Acrobat NPAPI Plug-in.' 3504563 See also.

Problem: When rendering PDF in Safari on Mac OS X 10.9.2 Zoom and Page number fields, and the Find field are blacked out. This issue is not reproducible on Mac OS X 10.9.1. Problem: The Acrobat.com sign-in window does not work properly with Internet Explorer 7. The solution is to upgrade to Internet Explorer 8. Problem: On Windows 7, you cannot log in to Office 365 from Acrobat unless “Keep me signed in” is selected. 3801175.

Problem: Macintosh only. When using acrobat.com on the Mac, the minimum Safari browser used must be Safari 5.1.

Bugs

Workaround: use minimum Safari version 5.1. Problem: Macintosh only. If third-party plug-ins are installed, such as PitStop 11, Acrobat can crash when saving files to Acrobat.com. Problem: When you install or launch Acrobat the dialog No Internet Connection can appear.

Select Offline Activation and follow the steps to generate a request code to complete offline activation. Problem: If you purchased an Acrobat XI Pro Upgrade and you want to upgrade to Acrobat XI Pro from Creative Suite 6 and Creative Suite 6 is already present on the system, Acrobat XI Pro doesn't detect it.

During launch, Acrobat XI Pro asks for the qualifying product and the product’s serial number. Select Acrobat X Pro as the qualifying product and then enter the Creative Suite 6 serial number. 3324657. Problem: Mac Installer fails to install if the start volume is case-sensitive. Workaround: install on a non-case-sensitive volume 2594334. Problem: This issue is Windows-only.

'Unable to find PDFMaker resource files' error shows up for Microsoft Word when Acrobat XI is installed with Acrobat X Standard already on the same machine. If the user repairs or even uninstalls Acrobat XI, then the same error shows up for Acrobat X Standard also.

The user must repair Acrobat X Standard in order for PDFMaker to work with it again. 3327895.

Problem: Windows only. When Acrobat XI Pro is installed, LiveCycle Designer provided with some earlier Acrobat XI Pro release is removed.

NEW: Acrobat 11 Only - Problem: After a fresh Acrobat 11 install, double-clicking a PDF does not result in the PDF Opening 3647125 Reason: Even when the registration is suppressed and the EULA has been accepted, Acrobat needs to be opened at least once for a PDF to open directly on double-clicking. Newly found in 11.0 Problem: This problem is Macintosh only. Installing Acrobat 11.0 and then upgrading to 11.0.4 on a computer that used to have Acrobat 9 or 10 doesn't always upgrade correctly. You could see an error message but you can still launch Acrobat 11.0. Then, when you upgrade to 11.0.4 during the upgrade process, Acrobat reports a problem with file (com.adobe.PDFAdminSettings.plist) in the Library/Preferences folder. An alternate symptom is that the “open in Low Resolution” setting is dimmed. Workaround: 1.

Uninstall Acrobat 11. Delete file com.adobe.PDFAdminSettings.plist from the Library/Preferences folder. Reinstall Acrobat 11.0 and upon launch select Help Check for Updates to upgrade to 11.0.4. The upgrade to 11.0.4 completes successfully. If you still see a problem, check that the NSHighResolutionCapable setting is set to “true” in the Info.plist file at /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents The key appears in the Info.plist file as: NSHighResolutionCapable and the value is set to: If NSHighResolutionCapable is not set to true, then change it so that it appears 5.

Next, open a terminal window and type the following: touch /Applications/Adobe/Acrobat/XI/Pro/Adobe/Acrobat/ Pro.app/ 6. Check the 'open in Low Resolution' setting again.

It is now turned on. 3631065. Problem: When you install or launch Acrobat the dialog No Internet Connection can appear. Workaround: Select Offline Activation and follow the steps to generate a request code to complete offline activation. Problem: If you purchased an Acrobat XI Pro Upgrade and you want to upgrade to Acrobat XI Pro from Creative Suite 6 and Creative Suite 6 is already present on the system, Acrobat XI Pro fails to detect it. Workaround: Upon launch Acrobat XI Pro asks for the qualifying product and the product’s serial number. Select Acrobat X Pro as the qualifying product and then enter the Creative Suite 6 serial number.

3324657. Problem: Mac Installer doesn't install if the startup volume is case-sensitive. Workaround: Install on a non-case sensitive volume 2594334. A resource for learning about Acrobat’s enterprise deployment capabilities, including the Customization wizard, is the. Problem: An enterprise may not want users to have to activate their copy of Acrobat or to enter the Adobe ID. A related situation is where the machine is not connected to the Internet.

Solution: To turn off Activation and the Adobe ID before installing Acrobat use the Customization wizard. For information on the Customization wizard, see the. Problem: If you have an authenticating proxy on the system, there is no way to provide the user name and password through the APTEE provisioning tool. It fails to validate the serial number.

Workaround: Use an offline exception. Problem: Windows Server Security prompt (showing that content coming from a website is blocked by Internet Explorer Enhanced Security Configuration) is not being shown when the Sign In dialog appears while signing in. The result is that no security prompt appears.

Now, if the user tries to click the Sign In button after entering valid credentials, nothing happens. Workaround: Trust and in Internet Explorer security settings; then, sign-in starts to work on that machine. FIXED in 11.0.01 - Problem: Reader XI does not open offline Help content when Adobe Help is installed Workaround:.

Install Reader XI. Install Adobe Community Help (CHC) from (Make sure to install Adobe AIR and Flash Player first.). Launch Adobe Help from the Start Programs menu. Open the Preferences dialog box in CHC. In the Download Preferences pane, enable the Adobe Reader X check box. Go to the Local Contents pane (in the CHC Preferences dialog box) and Download/Update Using Adobe Reader X. Disconnect from the Internet.

Launch Reader XI and choose Help Adobe Reader XI Help. Reader now opens the offline Help content in the default browser if you choose Help Adobe Reader XI Help when the system has no network connectivity. 3300851. FIXED in 11.0.01 - Problem: The browser hangs (arh.exe is blocked when Protected Mode in Internet Explorer is ON) when you open Acrobat or Reader Help from Acrobat’s Document Message Bar. Workaround: Instead of selecting Allow, select Don’t Allow. Another workaround is to turn off Internet Explorer Protected Mode.

Problem: XFA Forms and LC workspace are not supported in Protected View ON mode of Acrobat / Reader 11.0. Description: On Opening an XFA Form with Protected View on for Acrobat / Reader 11.0, a yellow bar is thrown. A blank PDF appears instead of the actual form. Workarounds: a) If the server is in the intranet, consider using the option to enable Protected View only for unsafe locations.

B) Switch out of Protected View by trusting the form once or permanently. C) Turn off Protected View. Also note that in LiveCycle Workspace, on opening any workflow, first a blank page appears with a Protected View Yellow bar. Also, LiveCycle pushes a Complete button at the same time. This button is not disabled and the user could not see the actual form but can still submit the workflow. FIXED in 11.0.01 - Problem: Reader Only: 'Select Default PDF Handler' should be disabled when Reader Protected Mode is OFF on Windows 8 64 bit.

Install Reader on Win8 64 bit 2. Launch Reader and turn off PM (Preferences Security (Enhanced) 3. Exit Reader 4. Launch IE10 and open any PDF 5.

Ctrl + K General Result: 'Select Default PDF Handler' is not disabled as it is in Acrobat. Solution: Install the 11.0.01 update to fix the problem. 3313895. Problem: Ownership is not restored when ownership is transferred to Reader XI and Reader XI is then uninstalled. Workaround: Repair Acrobat.

Problem: Printing a PDF using Booklet Printing can produce inconsistent and incorrect results depending on the printer used. Some printers where the problem can be seen are the HP 4700 and HP 2840 All-In-One. 2782167, 2390174. Problem: Windows 7 only. For redirected PS printers, Acrobat always displays 'Working RGB' color profile.

For color PostScript printers, it should display the working CMYK profile. For monochrome PostScript printers, it should display the working Grayscale profile. Steps:. Install a PostScript color and a monochrome printer on Windows XP.

Now from this machine, use Mstsc.exe to remote desktop to a Windows 7 machine. Open any PDF file on the Windows 7 machine.

Press Ctrl+P, and then choose any 'redirected printer' Advanced. See what is displayed in Color Space. It displays Working RGB.

There is no workaround 2683045. FIXED in 11.0.01 - Problem: The generated system report shows Sandboxing as 'OFF' when Protected Mode is actually ON and 'ON' when Protected Mode is actually OFF. To generate the system report from the main menu, select Help Online Support - Generate System Report.

Please Fix These Known Bugs For Machine

Solution: Apply the 11.0.01 update. 3324650.

FIXED in 11.0.01 - Problem: The browser hangs when open Acrobat / Reader Help from Document Message Bar, because arh.exe is blocked when Protected Mode in Internet Explorer is on. Workaround: Disable Protected Mode in browser or use Don't Allow option at prompt, or apply the 11.0.01 update. Problem: The Safari PDF Browser Plug-in makes Safari File Save As feature fail with 'The document 'filename' could not be exported as 'filename'.' Steps:. Make sure that Safari 5.1.5 or later is installed.

Make sure that Adobe Acrobat Pro 10.1.3 or later (happens with Acrobat XI Pro as well) is installed. Load a PDF file in Safari. Choose File Save As. In the Export As dialog box, click OK. Safari shows Error: 'The document 'filename' could not be exported as 'filename' Workaround: Use the supported Acrobat Save buttons in the Heads Up Display (HUD) or legacy Toolbar works.

The HUD is the floating toolbar which fades in and out when you hover the mouse at the bottom of the PDF. 3203840 Problem: Cannot Print using Safari File Print. Preview is blank and the printouts are printed blank. Workaround: Use the supported Acrobat Save buttons in the Heads Up Display (HUD) or legacy Toolbar works. The HUD is the floating toolbar which fades in and out when you hover the mouse at the bottom of the PDF.

Please Fix These Known Bugs For Machines

NEW in 11.0.09 - Problem: Scanning options do not appear in the ICA Window in Mac 10.10.1 (Yosemite) 3860498 Workaround: Click any of the controls, namely custom size, image correction, and so on, and all the scanning options appear. Problem: When using an Automatic Document Feeder with an ICA compact window, scanning fails. The ICA dialog quits and all the opened documents close. The issue was seen with scanners such as HP OfficeJet 8500 and Canon MX 868.

Occurs on Mac OS X 10.7.4. Workaround: When the ICA loads this window for the first scan initiated using the scanner, the user should switch to the detailed ICA window which avoids the problem.

Another workaround to overcome the issue is: click Show Details in the ICA dialog to launch the detailed window and scan specifying the desired settings. 3169060. UPDATED in 11.0.06 - Problem: Color Scan does not work via Image Capture on Mac 10.7.5 Steps: 1. Launch Acrobat Pro on Mac 10.7.5, then go to Preferences dialog. Go to Convert to PDF category, then change Scan driver from 'TWAIN' to 'ImageCapture'. Go to File - Create - PDF from Scanner, and select Color from the Kind pop-up menu 4.

Put some papers into scanner paper feeder or flatbed 5. Result: An error 'The Selected Color Format is not supported' happens. Workaround: The problem was not seen on Mac 10.7.4. 3333966 Update: The problem also does not occur with Mac 10.8.5. NEW in 11.0.04 Problem: Scanned images are partially or garbled on Mac OS 10.7.5. Workaround: The problem was not seen on Mac 10.7.4.

NEWLY FOUND in 11.0.06 Problem: When Acrobat is in Touch Mode on Windows 7, the Soft Keyboard is dismissed after selecting the character from the character palette even though the focus is still in the Find or Advance Search field; the Soft Keyboard should stay visible. Workaround: The problem does not happen on Windows 8. 3658729. NEWLY FOUND in 11.0.06: Problem: When Reader is in Touch Mode on Windows 7, the Soft Keyboard does not show up when the focus is in the Find or Advance Search field when Protected Mode is ON.

Workaround: The problem does not happen on Windows 8. NEWLY FOUND in 11.0 through 11.0.5; fixed in 11.0.6 – Problem: When Enhanced Protected Mode is turned on, Web Capture does not work on Windows 8 32-bit platforms if the cache folder named “Low” is not found. Workaround: If the user creates the cache folder, “Low”, manually under%USERPROFILE% AppData Local Packages windowsieac001 AC INetCache, Web Capture starts working.

3597910 Update: This issue is fixed in 11.0.6. Hence there is no longer any requirement to create the cache directory named 'Low' under%USERPROFILE% AppData Local Packages windowsieac001 AC INetCache manually.