If you plan on connecting to a Wi-Fi network that uses MAC Address Filtering, you will need to identify your smartphone’s MAC address. Here’s how to find your MAC address when you set up your BlackBerry 10 smartphone, as well as how to find it on a device that has been previously set up.

Identify the MAC address during initial setup If you are setting up a BlackBerry 10 smartphone after removing it from the retail box or preforming a security wipe, complete the following steps to obtain the MAC address. During the setup experience, navigate to the Wi-Fi Networks setup screen. Tap Add followed by Diagnostic. The MAC address appears under Physical Address Identify the MAC Address on a previously setup BlackBerry 10 smartphone If you have set up your smartphone already, complete the steps below.

While viewing the Home screen, swipe down from the top of the screen. Tap Settings followed by Network Connections. Tap Wi-Fi followed by Advanced. Tap the Diagnostic Information bar and select Device Information.

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The MAC address appears under Physical Address You can also identify the MAC address by going to Settings followed by About and changing the Category bar to Network To learn about a feature on your BlackBerry 10 smartphone or troubleshoot an issue, there are several great options available to help. Visit for access to product manuals, how-to demos, tips and tricks, YouTube videos, support forums, knowledge base articles, Twitter support, and contact information for your region.

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